Artificial Intelligence in Adjudication: SSA and AI Governance

The SSA Case Reveals Why Government AI Needs Constitutional Guardrails


The Stanford-SSA case study inadvertently documents one of the most troubling examples of algorithmic experimentation on vulnerable populations in recent memory. While the authors celebrate “stealth innovation” as bureaucratic cleverness, they have provided evidence for why the Hammurabi Institute’s transparency frameworks are urgently needed to prevent government agencies from treating citizens as unwitting test subjects.


The Social Security Administration conducted years of AI experimentation on disability claimants without disclosure, consent, or independent oversight. The study’s self-congratulatory tone cannot obscure a fundamental violation of democratic accountability that demands systematic reform.


The Consent Crisis in Government AI
The SSA deployed machine learning algorithms to influence benefit determinations for millions of Americans who never knew their cases involved experimental technology. The disability determination process affects people’s survival—access to income, healthcare, and basic dignity. When agencies secretly deploy AI systems that could alter outcomes, they transform constitutional adjudication into human experimentation.


The study’s silence on informed consent reveals a technocratic worldview that treats procedural rights as obstacles to optimization rather than foundational protections for human dignity. Disability claimants face information asymmetries, resource constraints, and desperation that make them particularly vulnerable to exploitation. They cannot meaningfully consent to AI-assisted adjudication when they don’t know about it. They cannot appeal algorithmic errors when the algorithms remain hidden. They cannot challenge systemic biases when the systems operate in darkness.


The Self-Evaluation Trap
The study’s methodology exposes another critical governance failure: agencies evaluating their own AI systems. The authors include SSA employees assessing their own innovations, internal surveys measuring staff satisfaction, and productivity metrics that ignore constitutional concerns. The paper admits that “formal evaluations of the impact of the Insight system on accuracy and remand rates have been limited,” yet proceeds to claim success based on user satisfaction surveys and processing speed improvements.


Due process requires accuracy, fairness, and individual rights protection—values that extend far beyond bureaucratic efficiency and staff convenience. When government agencies become both the deployer and evaluator of AI systems affecting individual rights, they create precisely the conflicts of interest that independent oversight exists to prevent.


Four Essential Reforms for Government AI Accountability
The Hammurabi Institute proposes a comprehensive framework to prevent future SSA-style experimentation while preserving the legitimate benefits of AI-assisted government decision-making.
Mandatory Disclosure of AI Use in Government Decision-Making
Every government decision that involves algorithmic assistance must include clear disclosure to affected individuals. Disability claimants must be informed when AI systems analyze their cases, welfare applicants must know when algorithms screen their eligibility, and taxpayers must understand when automated systems flag their returns for audit.
Disclosure requirements must be meaningful, providing the specific information citizens need to understand and challenge algorithmic decisions. Effective disclosure must identify which AI systems were used, what data they analyzed, what factors influenced their recommendations, and how human decision-makers incorporated algorithmic outputs.


The disclosure obligation extends beyond individual cases to systemic transparency. Agencies must publish algorithmic impact assessments that document how AI systems affect different populations, what accuracy rates they achieve, and what error patterns they exhibit. Citizens cannot meaningfully participate in democratic governance when they don’t understand how algorithms shape the decisions that affect their lives.


Transparency serves multiple constitutional functions. It enables meaningful appeal rights by giving citizens the information needed to challenge algorithmic errors. It facilitates democratic accountability by allowing public scrutiny of government decision-making processes. It preserves human dignity by treating citizens as rights-bearing individuals rather than data points to be processed.


Appeal Rights Specifically for Algorithmic Errors
Traditional administrative appeal processes assume human decision-makers who can explain their reasoning and respond to new arguments. Algorithmic systems require specialized appeal mechanisms that address their unique error patterns and decision-making processes.
Citizens must have the right to request human review of any decision that involved algorithmic assistance. Reviewers must have access to the algorithmic reasoning, the ability to question its assumptions, and authority to override its conclusions. Algorithmic appeal rights must also address systemic errors that affect multiple cases. When AI systems exhibit consistent biases or accuracy problems, affected individuals need mechanisms to challenge the underlying algorithmic design.
The appeals process must be genuinely accessible to the populations most affected by government AI systems—providing legal representation for indigent claimants, offering procedures in multiple languages, and ensuring that appeal rights can be exercised without technical expertise. Constitutional due process cannot depend on citizens’ ability to decode algorithmic decision-making.


Independent Oversight of Government AI Systems
The SSA case demonstrates how institutional incentives push toward deployment and optimization rather than rigorous evaluation of constitutional compliance. Independent oversight provides the external scrutiny necessary to maintain algorithmic accountability.
Independent oversight requires specialized institutional capacity that combines technical expertise with constitutional knowledge. Oversight bodies must understand machine learning algorithms well enough to audit their performance while maintaining focus on legal compliance and individual rights protection.


Oversight mechanisms must include both proactive auditing and reactive investigation capabilities. Agencies should be required to submit AI systems for pre-deployment review that assesses constitutional compliance, accuracy standards, and bias mitigation measures. Ongoing monitoring should track system performance, error patterns, and disparate impacts across different populations.
The oversight function must be genuinely independent, with budget authority separate from the agencies being monitored and legal authority to compel disclosure, investigation, and remediation. Citizens must have direct access to independent oversight through complaint mechanisms, whistleblower protections, and public reporting requirements.


Sunset Clauses Requiring Periodic Reauthorization
Government AI systems must face regular sunset reviews that require affirmative justification for continued operation. Unlike traditional government programs that continue until explicitly terminated, AI systems should require periodic reauthorization based on demonstrated compliance with constitutional standards and achievement of legitimate government purposes.
Sunset clauses address the tendency for government technologies to persist long after their original justification disappears or their performance degrades. They create natural intervention points for course correction, system improvement, or program termination based on accumulated evidence of effectiveness and constitutional compliance.


The reauthorization process must involve public participation, independent evaluation, and legislative oversight. Citizens affected by AI systems must have opportunities to provide input about their experiences. Independent evaluators must assess system performance against constitutional standards. Legislative bodies must make informed decisions about whether continued operation serves legitimate government purposes through constitutionally acceptable means.
Sunset provisions should be tied to technological generations rather than arbitrary time periods. As AI technology evolves rapidly, systems deployed today may become obsolete or problematic within years. Reauthorization requirements should reflect the pace of technological change and the accumulation of evidence about algorithmic impacts.


Constitutional Foundations for Algorithmic Accountability
These reforms rest on fundamental constitutional principles that predate digital technology but apply with special force to government AI systems. Due process requires meaningful opportunity to be heard, which becomes impossible when citizens don’t know algorithms are affecting their cases. Equal protection demands similar treatment of similarly situated individuals, which algorithmic bias can systematically violate. Democratic accountability requires informed public participation, which secret AI deployment prevents.


The SSA case reveals what happens when agencies prioritize technological capability over constitutional compliance. When algorithms shape government decisions in darkness, citizens become subjects rather than participants in democratic governance.


The Path Forward
The Hammurabi Institute’s framework offers a path toward AI-assisted government that enhances rather than undermines constitutional governance. Transparency enables accountability. Independent oversight prevents capture. Sunset clauses force periodic justification. Appeal rights preserve individual dignity.


These reforms acknowledge that AI systems can improve government decision-making while insisting that improvement cannot come at the cost of constitutional rights. The technology exists to build transparent, accountable AI systems that preserve human oversight and individual appeal rights. The legal frameworks exist to require such systems. Political will remains the missing ingredient for choosing constitutional compliance over technocratic convenience.


The SSA case provides a cautionary tale disguised as a success story. Its real lesson involves the need for external frameworks that compel accountability before more agencies follow SSA’s troubling example.
Ancient Babylon made laws visible to ensure justice remained accountable to the people it served. Modern America must embed the same principle in its algorithms, as a foundational requirement rather than an afterthought. The choice involves transparent systems that serve democracy versus opaque ones that subvert it.


The Hammurabi Institute advocates for constitutional frameworks that enable beneficial AI while preserving democratic accountability. Technology should enhance human dignity, rather than replace it.